Support

Need a hand? We're one email away.

If you need help with billing, product questions, account access, or bug reports, send us an email and we'll take it from there.

Primary support email

Include your account email, what happened, and a screenshot if possible so we can help faster.

Product help

Questions about using dashboards, budgets, goals, reports, or personal and professional mode.

Billing and plan access

Need help with upgrades, plan status, pricing questions, or Professional Pro access requests.

Bug reports

Share issues, broken flows, or anything that feels off so we can investigate and fix it quickly.

Security concerns

Reach out if you notice suspicious login activity, session issues, or any account safety concern.

Best way to get faster help

Send the email from the same address you use in GenExpence so we can verify the account quickly.

Mention the page or feature involved, what you expected, and what happened instead.

If it's a billing or access request, include whether you're using Personal, Personal Pro, or Professional mode.